What TotalSettle delivers for your business.
Built specifically for accident management companies and credit hire operators who want to reduce handler workload, improve compliance, and settle claims faster.
Save 20+ minutes per claim
TotalSettle removes outbound calls, voicemail chasing, and manual data capture from your team's workload. Operators handling 100+ total loss claims monthly typically recover the equivalent of 1 FTE.
80%+ digital completion rate
SMS-triggered journeys consistently achieve over 80% completion rates. No phone calls. No scripts. Customers complete the process in their own time, on their own device.
Faster settlement cycle
Digital capture means settlement decisions reach your team within hours, not days. No waiting for callbacks. No chasing. Claims progress faster and your hire period exposure reduces.
Compliance built in
Every customer receives the same clear, consistent information about their settlement, including their rights and options. No variation between handlers. No gaps in disclosure.
No training overhead
Handlers don't need to learn anything new. They trigger the link and monitor responses on the dashboard. The portal handles the entire customer conversation.
Scalable volume
Dial the service up or down to match your claim volumes. No fixed staffing costs. No recruitment headaches when volumes spike.