Policies & Documentation
TotalSettle is powered by CaseFlow Automation Ltd. Below you'll find our full suite of compliance, security, and governance documentation available for download.
Privacy Policy
How CaseFlow Automation Ltd collects, uses, and protects your personal data under UK GDPR.
Security & Compliance Overview
Information security, governance, and compliance. Technical and organisational measures for client due diligence.
How We Protect Your Data
How engineer reports are processed, what is retained, and how access is scoped to your organisation.
AI Safety & Security Policy
How we govern AI behaviour, prevent hallucination, and protect your data across all CaseFlow products.
AI Data Handling
Plain-English reference for DPIA. What is and is not sent to the AI, what is retained, and how access is scoped.
Data & AI Summary
A one-page overview for compliance, procurement, and decision-makers.
Plain English Guide
Everything you need to know about how the platform works, without the jargon.
Technical Overview
Architecture, AI capabilities, and security at a glance.
Terms of Use
Acceptable use policy for all platform users.
CaseFlow Automation Ltd. Legal Processes. Streamlined. These documents set out our formal commitments and do not constitute legal advice.